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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emily Foy

Emily Foy

November 21, 2024

5  out of  5
rating by Emily Foy
"My husband I were in need of home insurance after our previous company was no longer going to be offering home insurance. Levi was so helpful in reaching back out to us in regard to our quote inquiry. He was easy to work with, got us the best rate for home and automotive insurance, and was enjoyable to talk with. We highly recommend working with Levi and are looking forward to being with State Farm. Levi, thank you so much for your patient and light-hearted nature while working with us."
We responded:
"Emily, thank you for sharing your experience! I'm glad Levi could assist you and your husband with your home and auto insurance needs. It's wonderful to know he made the process smooth and enjoyable for you both. We appreciate your recommendation and look forward to continuing to serve you. If you have any further questions or need assistance, don't hesitate to reach out. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Phillip Mannschreck

November 21, 2024

5  out of  5
rating by Phillip Mannschreck
"Will was amazing! He has been so helpful for my Wife and I getting insurance set up in a new state. He was able to juggle vehicle and rental insurance no problem and helped us find a way to save money. Highly recommend."
We responded:
"Phillip, thank you for your fantastic review! I'm happy to hear that Will was able to assist you and your wife with setting up your auto and renters insurance in a new state. It's great that he could help you save money as well. We appreciate your recommendation and are here for any future needs you might have. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Crystal Smith

November 18, 2024

5  out of  5
rating by Crystal Smith
"Had to call in about needing a tow. Natalie was sweet and helpful like always! This team has always been great! Been with them for years now."
We responded:
"Crystal, thank you for your kind words! I'm glad Natalie was able to assist you with the tow. Our team always strives to provide helpful and friendly service. We truly appreciate your loyalty over the years. If you ever need anything else, we're here for you! - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Blake Brunjak

November 18, 2024

5  out of  5
rating by Blake Brunjak
"Great experience very informative thanks"
We responded:
"Blake, I'm glad you had a great experience with us! We're happy to have provided you with the information you needed. Thanks for the positive feedback! - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Derek Exley

November 14, 2024

5  out of  5
rating by Derek Exley
"Could not recommend this insurance office more. Will was an excellent representative and saved me LITERALLY thousands of dollars versus what I was paying at my other insurance company. Will was very patient, walked me through everything, but was efficient and thorough. I am extremely pleased and happy I made the phone call to check rates. House, vehicles, snowmobile, trailer were ALL better than the other company I had. 10/10 recommend."
We responded:
"Derek, thank you for your fantastic review! I'm glad to hear that Will was able to assist you so effectively and save you a significant amount of money. It's wonderful that you found our rates for your house, vehicles, snowmobile, and trailer to be better than your previous company. We strive to provide thorough and efficient service, and it's great to know Will's patience and dedication made a positive impact. If you need any further assistance or have any questions, our office is here to help. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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mark knight

November 13, 2024

5  out of  5
rating by mark knight
"will has been a great help to me and my bank acct. Thank You very much for that MARK KNIGHT"
We responded:
"Mark, thank you for your kind words! I'm happy to hear that Will has been able to assist you and make a positive impact on your bank account. We appreciate your trust in our team and are always here to help with any future needs. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of MELISSA BEYARSLAN

MELISSA BEYARSLAN

November 13, 2024

5  out of  5
rating by MELISSA BEYARSLAN
"Jordan was super helpful in getting my coverage set up. I’ve never done this before and he made it so simple and easy to do it over the phone while I was at work. He made it go so smoothly I’m in shock because dealing with other agencies have not been the best so thanks again Jordan so making this experience a positive one!!"
We responded:
"Jordan is a valuable member of our team, and I'm happy to hear he made your first experience setting up coverage so smooth and easy! We strive to make the process as convenient as possible, even when you're busy at work. Thanks for sharing your positive experience, Melissa. If you need any further assistance, don't hesitate to reach out. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Alexandrya Koch

November 12, 2024

5  out of  5
rating by Alexandrya Koch
"Levi is the best!!!! My husband and I will be going to him for everything from now on!! We were overpaying with a different company and were so stressed and we went straight to Levi and he was so kind and reassuring and helped us immediately! He took the time to talk and listen to our concerns!"
We responded:
"Levi is indeed a valuable member of our team, Alexandrya! I'm happy to know he was able to assist you and your husband so effectively. It's wonderful that he could provide the reassurance and support you needed. We appreciate your trust and look forward to helping you with all your insurance needs in the future. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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lorrie embleton

November 7, 2024

5  out of  5
rating by lorrie embleton
"Levi was very knowledgeable and helpful in getting all of my insurance moved from another company. He was very efficient and friendly. I highly recommend Levi!!"
We responded:
"Hi Lorrie, Levi's expertise and helpfulness in transitioning your insurance are truly commendable. I'm happy to know he made the process efficient and friendly for you. Your recommendation means a lot to us. If you need any further assistance, we're here to help! - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Cameron Ozuna

November 7, 2024

5  out of  5
rating by Cameron Ozuna
"Levi was awsome he is knowledgeable and helped me find what I needed. I would recommend to anyone"
We responded:
"Hi Cameron, Levi is indeed fantastic! I'm glad he was able to assist you with finding exactly what you needed. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Austin Tumey

November 7, 2024

5  out of  5
rating by Austin Tumey
"Levi was outstanding helping me get the coverage I needed. He was very thorough and tremendous with making sure I got the savings I was looking for. 10/10 would recommend!"
We responded:
"Thank you, Austin, for sharing such a wonderful review! We're thrilled to hear that Levi provided you with the thorough and attentive service you were looking for and helped you find the best savings. Your 10/10 recommendation means the world to us! If there’s anything more we can assist you with, please don’t hesitate to reach out. Welcome to the family, and thank you for choosing us for your coverage needs! 🚗💼😊"
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Scott Peak

November 4, 2024

5  out of  5
rating by Scott Peak
"I just switched my auto and home insurance to the Chris Sutherland Agency. I worked with Will and he provided excellent service. I am very impressed with this agency!"
We responded:
"Scott, thank you for sharing your positive experience with our agency! I'm glad to hear that Will provided excellent service and made a strong impression. We appreciate your trust in us for your auto and home insurance needs. If you have any questions or need further assistance, feel free to reach out anytime. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Benjamin Wold

October 31, 2024

5  out of  5
rating by Benjamin Wold
"Levi is the man. He’s good at insurance."
We responded:
"Benjamin, thank you for the fantastic review! We're happy to hear that Levi has been able to assist you so effectively with your insurance needs. Your positive feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Jason Christopher

October 28, 2024

5  out of  5
rating by Jason Christopher
"I had an exceptional experience with Chris at State Farm! From start to finish he made the process of finding auto insurance stress-free and straightforward. Chris was incredibly knowledgeable, taking the time to explain each option clearly and helping me find a policy tailored to my needs and budget. His attention to detail and genuine care for their clients truly sets them apart."
We responded:
"Jason, thank you for sharing your experience! I'm glad to know that the process of finding auto insurance was smooth and stress-free for you. It's great to hear that our detailed explanations and personalized approach made a difference. Your kind words about our attention to detail and genuine care mean a lot. If you ever need further assistance, don't hesitate to reach out. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Ryan Zenoni

Ryan Zenoni

October 25, 2024

5  out of  5
rating by Ryan Zenoni
"Levi was a lot of help setting up my home and auto insurance. Definitely made the process as easy as possible and was very informative. It’s nice to have someone local to reach out to with any question."
We responded:
"Ryan, thank you for sharing your experience! I'm glad Levi could assist you with setting up your home and auto insurance. It's wonderful to know that he made the process smooth and informative for you. Having a local contact for any questions is indeed valuable. If you need anything else, feel free to reach out anytime. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Mialee Innocente

Mialee Innocente

October 24, 2024

5  out of  5
rating by Mialee Innocente
"Levi was amazing. He really took his time with me and made sure I was getting the best deal. He was very informative and professional. Definitely would recommend him!"
We responded:
"Mialee, thank you for your wonderful review! I'm glad to hear that Levi provided you with such informative and professional service. It's great to know he took the time to ensure you got the best deal. We truly appreciate your recommendation and look forward to assisting you with any future needs. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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michelle bork

October 24, 2024

5  out of  5
rating by michelle bork
"I have been a client of this specific State Farm agency for 4 years. While I don't think I have met or spoken to Chris, Ericka has been PHENOMENAL. I've contacted the office several times and she is always incredibly professional, kind, and quickly helpful. I appreciate her consistent help!"
We responded:
"Michelle, thank you for your wonderful review! I'm glad to hear that Ericka has been consistently professional, kind, and helpful during your interactions with our office. We truly appreciate your loyalty over the past four years. If you ever need further assistance, please don't hesitate to reach out. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Aaron Peebles

October 22, 2024

5  out of  5
rating by Aaron Peebles
"Levi saved me $$$$ THANKS!! GOOD JOB!!!"
We responded:
"Aaron, we're so glad Levi could help you save money! Your satisfaction is our priority, and it's wonderful to know you had a positive experience. If you need anything else, we're here for you. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Denise DeBonville

October 17, 2024

5  out of  5
rating by Denise DeBonville
"Ellijah at the State Farm office ( Union location) corrected a few items on our policys that another agent had made mistakes on . Ellijah took notes of what we spoke about and them followed up with a detail email after spending 45 min. , with me on the phone :) He was very helpful, thorough and listened to what needed to be corrected. Thank you , customer of 5+ years !!"
We responded:
"Denise, thank you for your wonderful review! I'm glad to hear that Ellijah was able to assist you effectively and correct the issues on your policies. His dedication to taking detailed notes and following up with a thorough email truly reflects our commitment to excellent service. We appreciate your loyalty over the past 5+ years and are always here to help with any future needs. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Evan Mullins

October 15, 2024

5  out of  5
rating by Evan Mullins
"Jonah was awesome! He helped me save over $100/month on my auto insurance. Would highly recommend Jonah and this office. Great communication all around and helped me out big time!"
We responded:
"Evan, I'm so glad to hear Jonah was able to assist you and help you save over $100/month on your auto insurance! It's wonderful to know you had a positive experience with our office. We strive for great communication and are always here to help. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Ron Lezon

October 9, 2024

5  out of  5
rating by Ron Lezon
"The other day I had to change the method to bill my State Farm invoice and Ellijah helped me do the change. He was very kind and caring and it did not take long at all. Whenever my wife and I need help from the staff, they are very helpful and make our visit comfortable. It is always a pleasure to do business with them! Ron Lezon"
We responded:
"Ron, thank you for sharing your experience! I'm glad Ellijah was able to assist you with changing your billing method efficiently. It's wonderful to know that you and your wife feel comfortable and well-supported by our team. We truly appreciate your kind words and look forward to continuing to provide you with excellent service. If you ever need anything else, we're here to help! - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Shayla Michaels-Martinez

October 8, 2024

5  out of  5
rating by Shayla Michaels-Martinez
"Recently had the pleasure of working with Chris Sutherland of State Farm Insurance. He made the insurance process a walk in the park"
We responded:
"Shayla, I'm so glad you had a positive experience working with me! Making the insurance process easy and straightforward is always our goal. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks for your kind words! - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Lenna Bogie

October 8, 2024

5  out of  5
rating by Lenna Bogie
"Was super patient with me!"
We responded:
"Lenna, thank you for your kind words! I'm happy to know that our patience made a positive impact on your experience. If you need any further assistance, we're always here to help. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Joel Brown

Joel Brown

October 7, 2024

1  out of  5
rating by Joel Brown
"*Edit* I’m updating this review. Jordan did not help me get more coverage than I had previously. I was lied to and a year after I switched to this agency I received a phone call stating that my policy was lacking and could be upgraded for more coverage. The problem with that is I was already supposed to have their highest coverage and I was quoted for that as well… I guess I was lied to about my coverage and these morons outed themselves by calling me and trying to upgrade the BS policy they sold me that was already supposed to be upgraded from the start. Secondly, this office has had more billing and autopay issues than I can count and every time it happens and I have to call to correct it, I’m met with a snooty attitude and basically told I have to pay their fees for their mistakes. I am paid up and current on my policy and they are trying to charge me double, stating that I didn’t pay Sept but their own system is showing I did and I have the payment receipts and confirmation emails plus the charge to my bank account as proof. These people are incompetent, rude, and absolutely refuse to ever take accountability for their mistakes which will cost you money in the long run. At this point I’m fed up with these idiots. I’ll be switching to another agent. I’ve heard the same complaints for multiple other people who left this Agency for another one for the same reasons. Don’t waste your time with these people. They act like they’re super agents but more times than not they can’t even fix their mistakes or software mishaps. Personally I think it’s them screwing up and blaming it on the computer when lying doesn’t work. I’m not paying you morons double. Fix your accounting errors."
We responded:
"Thanks Joel. Jordan is a good man! I’m glad you joined the State Farm family."
Profile photo of Sean Von Scholz

Sean Von Scholz

September 29, 2024

5  out of  5
rating by Sean Von Scholz
"Levi was fantastic! Excellent service and adapted to my changing needs for the best quote I could find! Highly recommended!!"
We responded:
"Sean, I'm glad to hear about your positive experience with Levi! It's wonderful that he was able to provide excellent service and adapt to your changing needs. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime. - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"