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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe F

October 2, 2026

5  out of  5
rating by Joe F
"Adam followed up with the quote I got from the State Farm website and went over every policy in detail explaining the coverages and comparing them to what I had on previous policies. The cost to switch was substantially lower than what I had been paying for the same or better coverage on both my auto and homeowners. He was awesome to work with, and I'm happy I made the switch."
We responded:
"Hi Joe, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chris Sutherland, Your State Farm Agent "
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V

October 2, 2026

5  out of  5
rating by V
"Fantastic service! Engaging staff, knowledgeable, friendly, and resolved my issues quickly! Karley, thanks for your assistance today! Tristan, thank you for your help too!"
We responded:
"Thank you for the 5-star review of Chris Sutherland’s team - we really appreciate your kind words! "
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Darin Delgado

October 1, 2026

5  out of  5
rating by Darin Delgado
"Adam did amazing. Helpful, quick, and just a stand up guy!

Wanted to also shout out Sophia, she did absolutely amazing. Always makes whatever I need a fast, simple job. Helped me save, definitely will recommend state farm because of her!"
We responded:
"Darin, thank you for the amazing review! Our Monument insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chris Sutherland, your State Farm Agent "
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Courtney Gerster

October 1, 2026

5  out of  5
rating by Courtney Gerster
"We have has nothing but good experiences when dealing with the Sutherland group (Karly). They are always attentive when needing to get in contact with them and enjoy the personal cards that they send out throughout the year."
We responded:
"Courtney, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Monument. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chris Sutherland and Team "
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Jason Vigil

October 1, 2026

5  out of  5
rating by Jason Vigil
"Karley was very helpful I appreciate the quickness. I have lost track of how many years I’ve been with Chris but the best agent hands down"
We responded:
"Hi Jason, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chris Sutherland, Your State Farm Agent "
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Alison Colyer

September 30, 2026

5  out of  5
rating by Alison Colyer
"Will was most helpful with my state to state policy transfer. He took the time to explain policy details and ensure that I received the best rate. He was easy to talk to and friendly. I highly recommend this agency location."
We responded:
"Thank you for the 5-star review of Chris Sutherland’s team - we really appreciate your kind words! "
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BuzzRocket

September 28, 2026

5  out of  5
rating by BuzzRocket
"Chris's teammate was possibly the most helpful insurance agent I've ever met. Seriously. Came to me at a time I was in the market to change companies. Told me everything that was applicable to my situation. He was extremely organized, detailed, and gave me the best deal out of all of the other companies I was 'shopping'. I wholeheartedly recommend this guy. He still believes in great customer service (sadly, something that has been forgotten by most in our post-2020 / covid world). Thank you, Chris & State Farm team, and keep up the great work!

And... Most recently... Thank you KARLEY for your help in my policy changes today! :-)"
We responded:
"Thank you! Your detailed feedback is truly appreciated! I'm ecstatic to hear that my team provided you with exceptional service and the best deal for your insurance needs. We strive to maintain great customer service, and I'm pleased that it made a difference for you. Thank you for recommending us, and we look forward to assisting you further! - Chris Sutherland - State Farm Insurance Agent, Colorado Springs, CO"
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Sara Mattes

September 24, 2026

5  out of  5
rating by Sara Mattes
"the best-coverage, service, staff-the best!"
We responded:
"Sara, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Chris Sutherland and Team "
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Dario Ortega

September 23, 2026

5  out of  5
rating by Dario Ortega
"Very satisfied, agent will did a great job with us excellent service"
We responded:
"Dario, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Elise Linich

September 22, 2026

5  out of  5
rating by Elise Linich
"Easy experience, nice crew."
We responded:
"Elise, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Monument. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chris Sutherland and Team "
Profile photo of Elise Linich

Elise Linich

September 22, 2026

5  out of  5
rating by Elise Linich
"I had a positive and easy experience with this location.

I was able to secure a renter’s insurance policy for a very reasonable price, and was able to cancel it once I moved out of my short term rental. Everything was handled by email and phone. I never even had to step into their office to get the policy and send it to my landlord.

It was truly convenient, and all of the staff who I spoke to on the phone or wrote by email were helpful, interested in helping me navigate this new to me process, and very personable.

I wouldn’t hesitate to use this agency again for an insurance need."
We responded:
"Thank you so much for the 5 stars, Elise! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Ashlee Schmitt

September 14, 2026

5  out of  5
rating by Ashlee Schmitt
"Jordan Cyphers is great to work with. He made the process simple and made sure I am fully covered both in home and auto. It is great to have people you can trust!"
We responded:
"Hi Ashlee, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chris Sutherland, Your State Farm Agent "
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Victor

September 11, 2026

5  out of  5
rating by Victor
"Excellent service everytime we have questions or insurance needs!! Karley is always knowledgeable, kind and helpful!!!!"
We responded:
"Victor, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Alison Broderick

September 10, 2026

5  out of  5
rating by Alison Broderick
"Karley is a joy to work with. She took care of all my updates and questions. Extremely knowledgeable and friendly."
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Sheena Steinepreis

September 3, 2026

5  out of  5
rating by Sheena Steinepreis
"Will Sutherland was amazing to work with! He went above and beyond helping us set up our home and auto insurance, comparing different options and making sure we had great coverage without overpaying. He made the entire process easy and never made us feel rushed. We really felt like he was looking out for us and our family. Definitely recommend working with Will!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chris Sutherland’s team. "
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Christopher Rothe

September 3, 2026

5  out of  5
rating by Christopher Rothe
"Will saved us an unbelievable amount switching from 25 years with USAA. Give him a call immediately if you are still with USAA!"
We responded:
"Thank you so much for the 5-star rating, Christopher! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chris Sutherland "
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Barbara Dunston

September 1, 2026

5  out of  5
rating by Barbara Dunston
"My request and questions are handled with professional."
We responded:
"Thank you so much for your kind review, Barbara!  If you need insurance assistance, we are just an email or call away! - Chris Sutherland, your State Farm Agent   "
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Stephanie Main

August 20, 2026

5  out of  5
rating by Stephanie Main
"Our insurance agent Will is awesome! Super nice, very helpful, and saved us a ton of money!"
We responded:
"Thank you for the 5-star review, Stephanie! We’re proud to serve the Monument community and truly appreciate your support. "
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Kevin A

August 18, 2026

5  out of  5
rating by Kevin A
"My insurance needs have been fulfilled through Chris Sutherland’s office for several years. They always provide friendly, professional, accurate, and helpful service. Recently, I have dealt with Courtney and Karley and have had a wonderful experience. Thank you!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Monument to know you had such a great experience with us. "
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Mikayla Shaffer

July 17, 2026

5  out of  5
rating by Mikayla Shaffer
"Adam was such an amazing help. He was kind and patient. Had all the answers to my questions and made sure I understood what everything meant. 10/10 experience. Very thankful for him to have helped me out! He’s also loyal customer to Applebee’s every Wednesday!"
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rachelle jacobson

July 16, 2026

5  out of  5
rating by rachelle jacobson
"I had a great experience switching to State Farm Insurance. They were able to provide me with the same coverage I had with my previous insurance company for nearly half the price. The process was simple, the representative was knowledgeable and helpful, and everything was explained clearly. It's refreshing to find a company that offers excellent value without sacrificing coverage or customer service. I highly recommend them to anyone looking to save money while keeping the protection they need."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Monument to know you had such a great experience with us. "
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Giovanna Baia

June 30, 2026

5  out of  5
rating by Giovanna Baia
"I had a great experience working with Will to switch my auto insurance! He made the process quick, simple, explained everything, answered all my questions and most importantly finding a plan that meets my budget and coverage needs."
We responded:
"We appreciate your review, Giovanna. We are so happy that you had such a wonderful experience with State Farm Agent Chris Sutherland’s Team here in Monument ! "
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Chuck Maynard

June 24, 2026

5  out of  5
rating by Chuck Maynard
"Will Goolsby was super helpful and explained everything to me in regard to my insurance choices and policies. He was also very responsive when I called or emailed."
We responded:
"Thank you for the fantastic review, Chuck! We are always here to help with your insurance needs here in Monument . "
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Eginco86

June 23, 2026

5  out of  5
rating by Eginco86
"Courtney Roberts Thanks for all your help today. Excellent customer service"
We responded:
"Thank you so much for the 5-star rating, Edward! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alan Bemis

June 17, 2026

5  out of  5
rating by Alan Bemis
"Will was easy to work with and saved me $. It was the first time in a long time that I got an insurance quote that actually saved me money usually they just want to charge me more And then my time doing the quote is completely wasted. Thank you to Will for your assistance!"
We responded:
"We appreciate your review, Alan. We are so happy that you had such a wonderful experience with State Farm Agent Chris Sutherland’s Team here in Monument ! "