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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron McConnellogue

April 6, 2026

5  out of  5
rating by Aaron McConnellogue
"Will was excellent to work with. He communicated clearly, explained my options thoroughly, and made everything easy to understand. As a State Farm representative, he helped me save money while still ensuring I had the right coverage. Highly recommend."
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Ryan Curtis

April 2, 2026

5  out of  5
rating by Ryan Curtis
"Adam helped me get cheaper home and car insurance. Very helpful and friendly to work with."
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Jerzy Szysznia

April 2, 2026

5  out of  5
rating by Jerzy Szysznia
"Will got us a great deal on new insurance"
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Brandon Jones

April 2, 2026

5  out of  5
rating by Brandon Jones
"Will at State Farm is an incredible agent. He was able to bundle my renters, car, and life insurance together and saved me a bunch of money. I'm paying nearly 200 less for all of it than I was for just renters and vehicle insurance through the "other guys." In addition, I have a lot more perks now than I did before. Roadside assistance, Full coverage with a lower deductible, rental cars if I need them, I could keep going. Very happy I made the switch."
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Charlotte Clark

April 2, 2026

5  out of  5
rating by Charlotte Clark
"Always helpful! Nice employees! I talked to Adam today, 4/2026, he was knowledgeable, pleasant to talk to, answered my questions quickly & to my satisfaction. Getting another policy didn't take forever. He is upbeat, and I'm satisfied to be going back to State Farm. State Farm doesn't take out more money than I'm told they will! Never has! All of their employees, over the years, have been nothing but helpful & I appreciate that! A lot!"
We responded:
"Thanks for the kind words. We appreciate you choosing our agency!"
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Joanne Hendrick

April 2, 2026

5  out of  5
rating by Joanne Hendrick
"Sophia was extremely helpful in getting my insurance needs switched to State Farm. She was knowledgeable, efficient and responsive. I have multiple policies and she did an amazing job getting all of the new policies in place. I definitely was impressed by the service she provided and would highly recommend her."
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John Windelborn

April 1, 2026

5  out of  5
rating by John Windelborn
"Will was very helpful and friendly. Made the whole experience very easy."
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Charlie Zamora

March 20, 2026

5  out of  5
rating by Charlie Zamora
"Will is the man, call these guys and get better insurance!"
We responded:
"Thank you, Charlie! I'm glad to hear that Will made such a positive impression. We appreciate your recommendation and are here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Jewels Diver

March 18, 2026

5  out of  5
rating by Jewels Diver
"Will was super helpful and responsive as we were purchasing a new car. I was worried that the insurance piece was going to delay the process, but Will did not delay in getting back to us. He was friendly, thoughtful, and helped to bundle to get us the best price; leaving us very pleased and confident to work with him and State Farm for the future."
We responded:
"Thank you, Jewels Diver! I'm happy to hear that Will was able to assist you promptly and effectively during your purchase. It's great to know that his friendly and thoughtful service made the process smooth and left you feeling confident with your decision. We appreciate your trust in us and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
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Jennifer Kintz

March 5, 2026

5  out of  5
rating by Jennifer Kintz
"Will Goolsby was super helpful. He was able to get me great coverage and save me a lot from what I was paying before. Would definitely recommend giving him a call"
We responded:
"Jennifer, thank you for your wonderful feedback! I'm happy to hear that Will was able to assist you with your coverage and help you save money. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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David Wells

March 3, 2026

5  out of  5
rating by David Wells
"Will Goolsby was very helpful with our insurance needs. Not only were we provided excellent service, but he was able to lower our rates significantly from our initial quote."
We responded:
"Thank you, David! I'm happy to hear that Will was able to assist with your insurance needs and provide excellent service. It's great that he could also help lower your rates. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Trevor Bates

March 2, 2026

5  out of  5
rating by Trevor Bates
"Sophia Zoeller got me set up with new insurance. She was very kind and extremely helpful during the whole process. If you are shopping around for insurance, I would definitely give them a call!"
We responded:
"Thank you, Trevor! I'm glad you had a positive experience setting up your new insurance. We appreciate your recommendation and are always here to assist with any of your insurance needs. Reach out anytime!"
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Erik Smith

February 27, 2026

5  out of  5
rating by Erik Smith
"Chris Sutherland and the crew at State Farm in Monument are fantastic. Prompt with their responses and very knowledgeable. Recently switched and saved a significant sum on both homeowners & auto. Big shoutout to Jordan and Will for the assistance in the process. They were great!"
We responded:
"Erik, thank you for sharing your experience! I'm happy to hear that our team, especially Jordan and Will, provided you with knowledgeable and prompt service. It's great to know you saved on your insurance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Matt Helm

February 26, 2026

5  out of  5
rating by Matt Helm
"Switched my auto insurance and Adam was very helpful in getting me a better quote and finding the right one. He was super easy to work with and very polite."
We responded:
"Thanks, Matt! I'm happy to hear you found a better quote and had an easy experience. We appreciate your feedback and are here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Sterling Glass

February 13, 2026

5  out of  5
rating by Sterling Glass
"Was referred by our realtor and got great coverage at competitive rates. Adam was great to work with - super knowledgeable and helped us get the right level of coverage and save money."
We responded:
"Sterling, thank you for sharing your experience! I'm happy to hear that our office was able to assist you with finding the right coverage and saving money. We appreciate your trust and are here for any future insurance needs. Let us know if there's anything else we can do for you!"
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Jake Tucker

February 6, 2026

5  out of  5
rating by Jake Tucker
"My talk with Will was the first insurance conversation I’ve had that wasn’t mind numbing, great guy, will be telling friends"
We responded:
"Jake, thank you for sharing your experience! I'm happy to hear that Will made your insurance conversation engaging and enjoyable. We appreciate your recommendation to friends. If you need anything else, feel free to reach out!"
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George Kaylor

January 29, 2026

5  out of  5
rating by George Kaylor
"I called the chris Sutherland office last week and Courtney was extremely helpful i misplaced my bill. She assured me I had time and I was still covered. I called back today and was pleased to speak again with Courtney. She adjusted my policy because I dropped one truck. She let me make a payment over the phone and said she will send me out my proof of insurance that I seemed to have misplaced. This office has never let me down there very professional but treat you like a friend when you do stop at there office great place to get insurance highly recommended going to these guys best i found. Liberty dropped my policy and never let me know i found out when I went to renew my tag I switched to Chris Sutherland office and never looked back best decision ever."
We responded:
"Thank you, George, for sharing your experience! I'm delighted to hear that Courtney was able to assist you with your policy adjustments and payment. It's wonderful to know that our office has consistently met your expectations and that you feel valued as a friend. We truly appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Adna Kljaho

January 26, 2026

5  out of  5
rating by Adna Kljaho
"Will made the process quick and easy"
We responded:
"Thank you, Adna! I'm happy to hear that Will made the process quick and easy for you. Our team is dedicated to providing efficient service. If you need anything else, feel free to reach out!"
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Steven Rechsteiner

January 24, 2026

5  out of  5
rating by Steven Rechsteiner
"Great experience working with this insurance agent. Levi was knowledgeable, responsive, and made the whole process easy to understand. Highly recommend."
We responded:
"Thank you, Steven! I'm happy to hear about your positive experience with our office. Levi is indeed a valuable part of our team, and I'm glad he could make the process smooth for you. If you ever need anything else, feel free to reach out!"
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Vincent Bennett

January 23, 2026

5  out of  5
rating by Vincent Bennett
"Incredible customer service!"
We responded:
"Vincent, thank you for your review! I'm happy to know you experienced incredible customer service with us. If you ever have more questions or need assistance, feel free to reach out. We’re here to help!"
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Ashley Park

January 21, 2026

5  out of  5
rating by Ashley Park
"I am a client of this office, and I needed assistance today. Zero wait time for someone to pick up, answer my questions and send me necessary documents. Sophia and David were so incredibly helpful and prompt in fulfilling my requests. Very satisfied!"
We responded:
"Ashley, thank you for your wonderful feedback! I'm happy to hear that Sophia and David were able to assist you promptly and efficiently. Your satisfaction is important to us, and we're always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Grace Clawson

January 16, 2026

5  out of  5
rating by Grace Clawson
"Very grateful to have found this office. Every agent I have spoken with here has been very clear and kind. They are direct with pricing and breaking down the details, which is refreshing! I spoke with Ericka, Jordan and Courtney and they were all very wonderful and helpful. Thank you again!"
We responded:
"Thank you, Grace! I'm happy to hear that you had such a positive experience with our team. Ericka, Jordan, and Courtney are dedicated to providing clear and helpful service, and I'm glad they could assist you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Adam

January 14, 2026

5  out of  5
rating by Adam
"Great local business! Make sure to stop in and ask for Adam!!!"
We responded:
"Thank you, Adam! I'm happy you had a positive experience with us. We appreciate your support and look forward to serving you again. Let us know if there's anything else we can do for you!"
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Kegger

January 12, 2026

5  out of  5
rating by Kegger
"Courtney is always very helpful and knowledgeable and professional"
We responded:
"Thank you for your review! I'm happy to hear that Courtney has been helpful, knowledgeable, and professional in assisting you. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. Let us know if there's anything else we can do for you!"
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Laurel Hafey

January 11, 2026

5  out of  5
rating by Laurel Hafey
"Worked with Levi Primrose to transfer our homeowners insurance. Levi was terrific, made the process seamless and easy! Very detailed and helpful!"
We responded:
"Thank you, Laurel! I'm glad to hear that Levi made your insurance transfer smooth and straightforward. Our team is dedicated to providing detailed and helpful service. If you need anything else, feel free to reach out!"